77apc Responsible Gaming — Play Safe, Stay in Control

Introduction

Gaming Should Be Entertainment, Not a Burden

At 77apc, we believe that gambling is best enjoyed as a leisure activity — no different from watching a BPL cricket match or visiting Cox's Bazar for a weekend. It should be fun, voluntary, and within your means. We are aware that for a small number of players, gambling can shift from a pastime into a habit that causes harm to themselves, their families, and their finances.

That is why 77apc has built a suite of responsible gaming tools directly into the Platform — tools that put you in control of how much you spend, how long you play, and when you take a break. These are not afterthoughts. They are a core part of what makes 77apc a platform Bangladeshi players can trust.

Warning Signs

Recognising Problem Gambling

Problem gambling does not always look the same, and it can develop gradually. The following are common warning signs that gambling may be becoming a problem in your life. If any of these feel familiar, we encourage you to take action now.

• ⚠️You find yourself gambling with money you cannot afford to lose — using rent, grocery, or utility funds to place bets.
• ⚠️You spend increasing amounts of time thinking about gambling — planning your next session, replaying past losses, or calculating potential wins while at work or with family.
• ⚠️You chase losses — placing larger bets after a losing session in an attempt to recover money you have already lost.
• ⚠️Gambling is affecting your personal relationships, your performance at work or studies, or your ability to meet your daily responsibilities.
• ⚠️You feel restless, irritable, or anxious when you try to cut down or stop gambling — similar to how you would feel if you were trying to break any other habit.
• ⚠️You have borrowed money, sold possessions, or hidden your gambling activity from people close to you in order to continue playing.

Our Pledge

77apc's Commitments to Responsible Gaming

Responsible gaming is not a box we tick — it is an ongoing operational commitment at 77apc. Here is what we pledge to every player on the Platform.

• We will never target players who are using responsible gaming tools with bonus offers, promotional messages, or re-engagement campaigns. If you have set a deposit limit or activated a time-out, you will not receive promotional communications encouraging increased play.
• We enforce strict age verification at registration. Any account that cannot be adequately age-verified will be suspended and any funds held pending review. We do not knowingly allow anyone under the age of 21 to use the Platform.
• We train our support staff to recognise signs of problem gambling in player behaviour and communications. Where such signs are identified, our team will proactively reach out with information about available support tools.
• We display clear and honest information about game RTP rates, house edges, and odds on the Platform so that players can make informed decisions about where and how they spend their money.
• We are committed to reviewing and improving our responsible gaming framework on an ongoing basis, incorporating feedback from players and updated best-practice guidance from the industry.

Self-Exclusion

Permanent Self-Exclusion — A Complete Break

Self-exclusion is the most comprehensive tool available to players who feel they need to stop gambling altogether. When you request self-exclusion from 77apc, your account is permanently closed, all active sessions are terminated, any pending withdrawal balance is processed and returned to you, and your registration details are flagged to prevent you from opening a new account.

Self-exclusion is not a decision to take lightly, and our support team is here to talk through your situation before you finalise the request. However, once self-exclusion is confirmed, it is irreversible. 77apc will not honour requests to reopen a self-excluded account. If you are struggling with gambling and feel that a permanent break is what you need, please contact our support team now — we are here to help, without judgment.